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Locate the Order

If a return label is not included in your order, go to ‘Profile’ in the app. 

Download the return label

Tap ‘Active Orders’ in the order tab. 

  1. Follow the prompts to obtain a return label. 

Drop Off

Select a UPS location for drop off. 

  1. The return label will download onto your phone.

Will I get charged for a return?

Returns are free as long as the items are returned in the received condition or gently used.